Shipping policy

Order Processing

All orders are processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Orders are not shipped or delivered on weekends or holidays.

Shipping Times

Estimated delivery time is 5–7 business days after your order has been shipped.

Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, high order volumes, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Information

Once your order ships, you will receive a tracking number via email so you can monitor your delivery status.

Delayed or Lost Packages

If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, contact us and we’ll do our best to help resolve the issue.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: westlakessupport@gmail.com